Let’s get you
back to the table.

1. Use the Apple account associated with your original purchase.
2. Open the game’s coin store.
3. Tap Restore Purchases and complete any Apple authentication request.

Restoration restores the permanent pass’s campaign/gallery access if the entitlement is active. It does not refill coins or grant the original coin bonus again.

Coin packages are consumable purchases credited to a local save. Restore Purchases does not recover them, a spent balance, or saved progression. A device backup may retain local data, but recovery is not guaranteed. Contact support before deleting the app if a purchase seems missing.

Check whether Apple shows the purchase as completed rather than pending. Reopen the game while connected to the internet. If the balance still appears incorrect, email us with the product name, approximate purchase time, and app version. Share only the minimum relevant receipt details and remove unrelated personal information.

Purchase approval may be pending. Do not repeatedly buy the same product to troubleshoot. For Apple billing or refund requests, use Apple’s purchase support.

Restart the app. If the “Saved Game Unavailable” recovery screen returns, use Contact Support or Copy Diagnostic Details. Do not delete the app or clear its data as a first step: your local balance and progression may still be recoverable. Purchases are disabled while saved data is unavailable.

The app does not provide cross-device cloud saves. Coins, stage progress, and match records are local to each installation. The permanent Sovereign Pass can be restored through Apple on eligible devices.

Win Stage 10 in the relevant campaign. Unlocking Stage 10 or purchasing access alone does not complete the campaign.

After completion, use Watch Campaign Film in the Gallery, Campaign Films in the lobby, or the Stage 10 character inspection shortcut. Replay does not award additional coins.

Use Retry if the playback error screen appears. Check the game’s Music Volume and the device’s output volume and audio route. Background music and character speech should stop during the film.

Reduce Motion may show the summary first; use the Play Celebration Video action to watch. If playback still fails, contact us with the campaign name and steps to reproduce it.

Open Settings and check Music, SFX, and Voice volumes. Check your device’s output volume, connected headphones or Bluetooth route, and silent-mode settings. Restart after an audio interruption if sound does not recover.

Banter frequency and cooldowns can suppress routine dialogue. VoiceOver suppresses automated chatter so it does not compete with screen reading. Tap a character portrait to request an interaction line.

Please report the character, game mode, caption text, and when it occurred. A short recording or screenshot is helpful if you choose to provide one. Do not include unrelated personal information.

Inspect an unlocked character and choose Save as Wallpaper. Allow the requested add-only Photos permission. If you previously denied permission, review the game’s Photos permissions in iOS Settings. Parental or device restrictions can prevent saving.

The app exports an image to Photos; set it as wallpaper using iOS. It does not browse your photo library or change your wallpaper automatically.

No game account is required. Gameplay uses local AI opponents and bundled media. Internet access is needed for Apple purchases, restoration, public support pages, and email delivery.

No. Coins are virtual entertainment items for progression and art unlocks. They cannot be transferred or redeemed for cash, prizes, or real-world value.

Open Rules from the lobby or a game table. Big Two follows the app’s House v1 rules; Gin Rummy and Poker have their own rules sections.